It all starts with a Discovery Meeting to understand your needs, what you are to achieve, your resources, timelines, and goals.
Once the clients' goals are understood, our consultants will scope out a project to achieve these goals using a variety of solutions. This is usually an iterative process in order to 'tune into' the best solution and set clear expectations.
A proposal is finalized and delivered to the customer that specifies Deliverables, Pricing, Terms, Client Expectations, and project Timelines.
As part of development efforts, the client will provide technical and operational documentation for our Consultants to use during the project.
LCS will visit the customer's facility including an inspection of the wind turbine. During this time, exact configuration, condition, service records, and SCADA data will be collected in preparation for curriculum development.
By examining the power plant directly as well as analyzing the documentation, the consultants can begin to develop material for the project. This may be multi-faceted and involve custom or off-the-shelf solutions depending on the SOW.
Depending on the Scope, deliverables may include:
There the option to book a SME instructor to deliver the training curriculum either online (live) or in-person at customer booked facility. This in-person training may be done on the wind turbines.
Based on the 'Kirkpatrick Model of Training Evaluation' a 5-step process is implemented at various stages of the Training Program:
Pre-assessments - How do the workers' knowledge compare to a known database pre-training
Student Reaction - How did the student rank the program in various metrics
Student Learning - How do the workers' compare to a known database post-training
Worker Behavior - Survey of management to determine if there was a noticeable change in behavior post-training
Company Results -
Development of Curriculum and Training Material will result in material that is property of client as specified in terms.
If needed, a Train the Trainer program can be developed for the customer. This would be a multi-faceted pedagogy effort that involves intense supervised programs, such as:
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